Millions of South Africans rely on social grants from the South African Social Security Agency (SASSA) for everyday livelihoods and emergency relief. Whether you’re receiving a child support grant or the COVID-19 SRD grant, ensuring your grant application is properly processed is crucial. By monitoring your SASSA status, you can stay informed, act promptly, and remain aware of any new requirements for your application.
What is SASSA?
SASSA (the South African Social Security Agency) was established in 2005 to distribute social grants to eligible South Africans. Its main purpose is to provide financial assistance to those in need, including the elderly, children, disabled individuals, and people unable to work. The government provides various grants through SASSA to help citizens maintain a better quality of life.
Types of SASSA Social Grants
Child Support Grant
This grant assists parents or caretakers of children below 18 years of age by providing monthly financial support for the child’s necessities.
Older Persons Grant
More commonly known as the “old age pension,” this grant provides South African residents or permanent residents over 60 years of age with a monthly allowance to support a comfortable retirement.
Disability Grant
This grant offers income support to individuals with permanent disabilities who cannot work due to illness.
SRD (Social Relief of Distress) Grant
The SRD grant – created during the COVID-19 pandemic – provides short-term financial assistance to unemployed individuals who meet specific conditions. Though initially limited in duration, this grant continues to support many people through difficult times.
Why Check Your SASSA Status?
Staying up to date with your SASSA status ensures you won’t miss any important updates or messages. Regular monitoring of your grant application helps you:
- Know if additional information is required
- Check whether your grant has been approved
- Avoid payment delays
Requirements for Checking SASSA Status
To access your SASSA status, you will need:
- Your 13-digit South African ID number
- Your SASSA account mobile number
- Identification documents (when using the app, online services, or visiting in person)
Methods to Verify Your SASSA Status
Online Check
Follow these steps to check your SASSA status online:
- Visit the official SASSA website at www.sassa.gov.za
- Navigate to the “SRD R350 Grant Status” tab if checking for the SRD grant
- Enter your South African ID and mobile number associated with your application
- Click “Submit” to view your status (“pending,” “approved,” “declined,” or “paid”)
The online portal provides 24/7 access to information when you have internet connectivity.
SASSA Status via Mobile App
SASSA provides a mobile app for grant status updates and information:
- Install the SASSA app from Google Play Store (Android) or Apple App Store (iOS)
- Open the app and log in with your ID number and mobile number
- Navigate to the “Grant Status” tab for application information
- View your grant’s current status and receive notifications for required actions
SASSA Status Check via SMS
For easy access to your SASSA status via SMS:
- Open your mobile phone’s SMS app
- Enter your ID number in the message
- Send the SMS to the registered SASSA status check number
- Wait for a response about your application status
This method allows you to get updates even without a smartphone or internet access, making it accessible to almost everyone.
WhatsApp Status Check
You can now check your grant status through WhatsApp. Here’s how:
- Save the official SASSA WhatsApp number: 082 046 8553
- Open WhatsApp and the message “status” to the saved contact
- Provide your ID number when prompted
- Receive your application status via WhatsApp
This method is particularly convenient for regular WhatsApp users who prefer not to use SMS or the website.
In-Person Status Check at SASSA Offices
If you prefer to check your status in person:
- Bring your ID and application reference numbers
- Visit your local SASSA office
- Speak with a SASSA representative who can access your application information
- Address any discrepancies face-to-face
Find your nearest SASSA office using the online locator or by calling the SASSA customer service line.
Troubleshooting SASSA Status Checks
Many applicants experience common status check issues.
Here are solutions:
Common Problems and Solutions
- Incorrect Information: Double-check your ID number and phone number against your application files
- System Busy: Access the site or app during off-peak hours (early morning or late evening)
- Technical Issues: Contact SASSA’s support department for assistance
Understanding Your SASSA Status Results
When checking your SASSA status, you may see these messages:
- In Process: Your application is under review. Check regularly for updates
- Approved: Your application is successful and payment will be processed
- Denied: You didn’t qualify for the grant but may be eligible to appeal
Each status requires different follow-up actions, so understand what each means for your application.
What to Do If Your SASSA Application Is Denied
If your SASSA application is denied:
- Examine the Rejection Reason: Check why your application was rejected (e.g., excessive income)
- Submit an Appeal: File an appeal through the official SASSA appeals process if you believe you’re eligible
- Provide Additional Documentation: Submit all required documents with your appeal to increase chances of approval
Conclusion
Regular monitoring of your SASSA status keeps you informed about your application’s progress. With multiple verification methods available – online, SMS, WhatsApp, and in-person – you can choose the most convenient option for your situation. Staying on top of your SASSA status ensures you receive your entitled funding with minimal complications.
